Privacy Policy

This Personal Data Privacy Policy (hereinafter referred to as the Privacy Policy) applies to all information that the online store profi-instrument.com.ua, located at profi-instrument.com.ua, may obtain about a User while the User is using the online store website, as well as its programs and products.

1. Definitions

1.1. The following terms are used in this Privacy Policy:

Website Administration (hereinafter referred to as the Administration) means authorized representatives acting on behalf of the online store profi-instrument.com.ua who organize and carry out the processing of personal data, as well as determine the purposes of such processing, the scope of personal data to be processed, and the actions performed with personal data.
Personal Data means any information relating directly or indirectly to an identified or identifiable natural person.
Processing of Personal Data means any action or set of actions performed with or without the use of automated means in relation to personal data, including collection, recording, systematization, accumulation, storage, clarification, updating, modification, use, transfer, provision, access, depersonalization, blocking, deletion, and destruction of personal data.
Confidentiality of Personal Data means the mandatory obligation not to disclose personal data without the consent of the personal data subject or another lawful basis.
User of the Online Store Website means any person who accesses the website via the Internet and uses the website of profi-instrument.com.ua.
Cookies means a small piece of data sent by a web server and stored on the User’s device, which is sent back to the server by the browser or another application when the User accesses the relevant website again.
IP Address means a unique network address of a device in a network operating under the IP protocol.

2. General Provisions

By using the online store website, the User agrees to this Privacy Policy and to the terms of processing of the User’s personal data.
If the User does not agree with the terms of this Privacy Policy, the User must stop using the online store website.
This Privacy Policy applies only to the website profi-instrument.com.ua. The online store does not control and is not responsible for third-party websites that the User may access through links posted on the online store website.
The Administration does not verify the accuracy of the personal data provided by the User.

3. Subject of the Privacy Policy

This Privacy Policy establishes the obligations of the Administration regarding non-disclosure and protection of the confidentiality of personal data that the User provides at the request of the Administration when registering on the website or placing an order.
Personal data permitted for processing under this Privacy Policy is provided by the User by filling in forms on the website profi-instrument.com.ua and may include the following information:
- full name of the User;
- contact phone number;
- email address;
- delivery address;
- place of residence.
The online store may also receive data automatically transmitted when visiting the website, viewing pages, and interacting with advertising blocks, including:
- IP address;
- cookie data;
- information about the browser or other software used to access the website;
- time of access;
- requested page address;
- referrer address.
Disabling cookies may result in limited access to certain website functions that require authorization.

The online store may collect statistics about visitors’ IP addresses. Such information is used to analyze website performance, improve security, prevent fraud, and resolve technical issues.
Any other information not expressly listed above, including purchase history, browser data, and operating system information, shall be stored securely and shall not be disclosed except as provided by this Privacy Policy and the applicable laws of Ukraine.

4. Purposes of Collecting Personal Information

4.1. The Administration may use the User’s personal data for the following purposes:

identifying the User for placing an order and entering into a distance sales agreement;
providing access to personalized website resources;
maintaining communication with the User, including sending notifications, responding to requests, and processing inquiries and applications;
ensuring website security and preventing fraudulent activity;
confirming the completeness and accuracy of the data provided by the User;
creating an account if the User has agreed to account creation;
informing the User about the status of an order;
processing and confirming payments;
providing customer and technical support;
sending product updates, special offers, pricing information, newsletters, and other messages, where the User has given consent;
conducting advertising activities where the User has given consent;
granting access to the websites or services of the online store’s partners where necessary to provide relevant services.

5. Methods and Terms of Processing Personal Information

The User’s personal data shall be processed by any lawful means, with or without the use of automation tools.
The User agrees that the Administration may transfer personal data to third parties, including courier services, postal service providers, telecommunications operators, and payment service providers, solely for the purpose of processing the User’s order, payment, and delivery of goods.
The User’s personal data may be transferred to authorized public authorities of Ukraine only on the grounds and in the manner provided by the laws of Ukraine.
In the event of loss or disclosure of personal data, the Administration shall inform the User where required by applicable law and where reasonably possible.
The Administration takes the necessary organizational and technical measures to protect the User’s personal data against unauthorized or accidental access, destruction, modification, blocking, copying, dissemination, and other unlawful actions by third parties.
The Administration, together with the User, shall take reasonable measures to prevent losses and other adverse consequences caused by the loss or disclosure of personal data.

6. Obligations of the Parties

6.1. The User shall:

provide personal data necessary for the use of the online store website;
update or supplement previously provided personal data if such data changes.

6.2. The Administration shall:

use the received information solely for the purposes specified in Section 4 of this Privacy Policy;
ensure the confidentiality of personal data and not disclose it without the User’s consent, except as provided by this Privacy Policy and the laws of Ukraine;
take measures to protect personal data in accordance with ordinary business practice and applicable legal requirements;
where necessary, block the User’s personal data for the period of verification upon request of the User, the User’s legal representative, or an authorized authority, if inaccurate data or unlawful processing is detected.

7. Liability of the Parties

The Administration shall be liable for damages caused to the User as a result of unlawful use of personal data in accordance with the laws of Ukraine, except in cases provided for by this Privacy Policy.
The Administration shall not be liable for the loss or disclosure of confidential information if such information:
- became publicly available before its loss or disclosure;
- was lawfully obtained from a third party before being received by the Administration;
- was disclosed with the User’s consent.

8. Dispute Resolution

Before filing a lawsuit in connection with disputes arising between the User and the Administration, the parties shall attempt pre-trial dispute resolution, including submission of a written claim.
The recipient of the claim shall notify the claimant in writing of the results of the claim review within 30 calendar days from the date of receipt.
If no agreement is reached, the dispute shall be referred to a court in accordance with the applicable laws of Ukraine.
This Privacy Policy and the relations between the User and the Administration shall be governed by the laws of Ukraine.

9. Additional Terms

The Administration has the right to amend this Privacy Policy without prior consent of the User.
The new version of the Privacy Policy shall enter into force from the moment it is published on the online store website, unless otherwise provided by the new version.
Any suggestions, requests, or questions regarding this Privacy Policy may be sent using the contact details provided on the website.